Coronavirus COVID-19 Update

Focusing on Safety, Health and Well-Being

在碳氮氧金融, the health and safety of our associates, manbetx电子竞技官网, customers and partners is our priority. In response the COVID-19 pandemic, we are following the recommendations from the Centers for Disease Control and (CDC), state and local governments, as well as departments of public health.

我们是来帮忙的.

We realize this is a difficult and uncertain time, and we are committed to getting through this together. We continue to maintain normal business operations. We appreciate your patience and understanding as we work to ensure uninterrupted service to help answer any questions you may have about your policies, accounts and coverage that are critical during this unprecedented time.

Monday through Friday at (800) 525-7662 between 8:00 a.m. 和5:45 p.m. ET.

支持我们的客户.

While we continue to closely monitor the situation and updates from the CDC, we have taken several steps to support the health, safety and well-being of our customers, associates and exclusive manbetx电子竞技官网.

  • Activated business continuity plans to support the health of associates, while ensuring our business continues to reliably deliver services to our policyholders, manbetx电子竞技官网商和合作伙伴.
  • Transitioned nearly all corporate office associates to remote work, supported by additional tools and technology, since mid-March to continue to serve our customers.
  • Encouraged all manbetx电子竞技官网 to work remotely and check on policyholders by phone and online video consultations.
  • Introduced technology to enable manbetx电子竞技官网 to conduct virtual consultations and presentations and for consumers to complete coverage electronic applications at home with digital signatures.
  • Supported our customer care and claims teams with additional tools and technology.
  • Provided manbetx电子竞技官网 and registered investment representatives with CDC health and safety recommendations.
  • Limited individuals in our sales offices to no more than 10 at any time, even as state “stay at home” orders identify insurance and financial services as an essential business.

Supporting our associates and manbetx电子竞技官网.

While we continue to closely monitor the situation and updates from the CDC, we have taken several steps to support the health, safety and well-being of our customers, associates and exclusive manbetx电子竞技官网.

  • Committed to no workforce reductions due to COVID-19 in 2020.
  • Provided financial support programs for our exclusive manbetx电子竞技官网.
  • Expanded personal time off (PTO) polices for eligible associates that can be used for instances directly tied to a coronavirus situation.
  • Paid 100% of the cost related to COVID-19 testing and treatment costs for those enrolled in CNO’s medical plan in 2020.
  • Transitioned our 2020 Summer Intern Program to a virtual internship for more than 30 students.

支持我们的社区.

  • 捐赠了300美元,000 to the company’s financial assistance funds to support CNO associates and our insurance manbetx电子竞技官网 impacted by the COVID-19 crisis or other personal financial emergencies. This includes personal donations by senior leadership.
  • Committed to maintaining our annual, budgeted corporate donations to our charity partners in 2020, including our support of the Alzheimer’s Association, 美国癌症协会, the CNO Invested in Giving Back® program, 我们的新搭档, the American 心 Association (AHA).
  • Engaged our associates in virtual service opportunities through our Team CNO program to support food banks in our three corporate locations, 和急救人员.

We will continue to evaluate additional measures to support our customers and associates as needs arise. As we make changes and updates, we will revise this page with the most current information.

有用的资源

2021年5月14日

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